How Do You Decide Which HVAC Repair Company to Use?

April 7, 2019

Is the heating and cooling company you want to use for repairs the right one for you? Dallas-Fort Worth homeowners who want top-quality HVAC services have several options. However, you’ll need to gather some data before selecting a qualified repair team.

Here’s what to look for in an HVAC repair company. First, find out if the company is licensed by contacting your state’s business licensing division. Then, check the website or call the company to inquire about these other important details.

Are the Technicians Trained?

A trained technician will know how to fix most equipment makes and models. Look for companies that hire certified technicians. NATE is a trusted certification program. Certificates from local training programs offered by trade schools and community colleges are also valid forms of HVAC education. Factory-trained and authorized repair teams are schooled by major manufacturers such as Carrier, Rheem, Ruud, and York.

How Many Years of Industry Experience Do They Have?

Experienced technicians tend to be great troubleshooters. Many states that license HVAC contractors require a certain level of provable experience before issuing a license to a company. Some technicians may bring additional years of previous repair knowledge with them when they’re hired. New companies may actually have owners and technicians with many years of experience. Choosing a company with at least five years of industry knowledge in HVAC repairs is a good rule of thumb.

Ask for Local References from Current Customers

What’s everyone saying about the company you’re interested in using for your HVAC repairs? Many companies provide information about their service awards and elite service records with Angie’s List and HomeAdvisor. Reading online reviews and speaking with actual customers can help you to verify a company’s service record. If you let friends and family know you’re looking for a good repair company, you’re sure to get the right feedback.

Call Air Patrol Air Conditioning, Heating & Fireplaces in Farmers Branch, TX, today to speak with a qualified staff member about your residential HVAC repair needs. You can depend on us for equipment installations, seasonal service agreements, and whole-house audits.