Heat Pump Services

The Heat Pump Service Leader in Farmers Branch, Texas

Heat pumps are perfect for homes in the DFW Metroplex. On hot summer days, your heat pump will act as a reliable air conditioner. When winter arrives, it will reverse modes and start to provide warm air. With the heat pump working well, you can spend your time at popular attractions like Bolder Adventure Park or Children’s Aquarium Dallas, knowing your house will be comfortable when you wind down the day.

But what happens when your heat pump fails? Suddenly, those plans you had for fun in Dallas have to be put on the back burner. Instead, you are left trying to figure out who to call for heat pump repair near Farmers Branch. What about if you need your unit replaced, or it’s overdue for maintenance?

The answer to all of these quandaries is the same: call Air Patrol Air Conditioning. We’ve provided heat pump and ductless heat pump service for thousands in Dallas County and are ready to lend a hand with yours.

Photo of some exterior units like the ones Air Patrol repairs in Farmers Branch
When your heat pump fails or needs an inspection, contact Air Patrol. Our HVAC service area includes homes in Farmers Branch and Dallas.

Why Choosing Air Patrol Makes Sense

In a big city like Farmers Branch, you have a lot of options for HVAC contractors. But after a while, all those companies start to blur together. Why would you pick Air Patrol out of the pack to serve your heat pump needs? Here are a few reasons.

N.A.T.E. Certified

All of the technicians at Air Patrol are North American Technician Excellence certified. This is not a requirement for licensing in Texas, but rather an optional step we choose to take for the benefit of our customers. As a result, you can be sure that the professional working on your heat pump is fully qualified to do the job.

Long history of performance

We opened for business in 2003 and have served thousands of customers successfully in the decades since. Our many positive reviews speak to the level of performance that we bring to every heat pump service.

Angi’s List juggernaut

Air Patrol has been honored with an Angie’s List award every year since 2006. We are proud of that streak, and it is another indication that you will be in good hands. We’ve also held an A+ rating with the Better Business Bureau since all the way back in 2004.

Strong guarantees

We offer a 10-year warranty on parts and a two-year warranty on labor with all heat pump installations. We also offer the option to add extended warranty coverage on top of those included guarantees. You can spend your money confidently with us, knowing that we are here for you if anything goes wrong with your heat pump.

Five Signs You Need Heat Pump Service in Farmers Branch

You can mostly forget about your heat pump when it is working well (unless it’s time for maintenance). It’ll just keep humming in the background, keeping your home at your ideal temperature. But it’s time to call in the HVAC pros if you notice anything below:

  1. Strange noises. This is one of the first warning signs that something is wrong with your heat pump in Dallas County. Normally, heat pumps run quietly, making only a slight hum as they operate. If you start hearing grinding, squealing, or banging sounds when the heat pump is on, don’t ignore those sounds. They can point to problems like bad belts, loose fan blades, or broken components.
  2. Thick ice develops. It’s not uncommon for the outdoor unit to develop a light frost while it runs. If that frost turns into thick ice, however, something is wrong. Most likely, you have a heat pump defrost problem, which could stem from a faulty sensor. Have the unit inspected by an HVAC technician from Air Patrol to determine the cause of your heat pump not cooling and icing over.
  3. High energy bills. Pay attention to your energy bills from month to month to see if they are climbing. Of course, there will be some variation depending on weather conditions, but sudden jumps of 40% or 50% may point to a problem with the heat pump. If something is wrong with the unit, it may use more energy than normal to warm or cool your home, and your energy bill spikes as a result.
  4. Inconsistent temperatures. Are some of the rooms in your home dramatically cooler or warmer than others? This points to a potential problem with your heat pump. It could be that a duct is disconnected or damaged, or the blower motor might be failing. If you have a zone control system, it might need to be recalibrated. Fixing this issue promptly will make your house more comfortable and could avoid costlier repairs later on.
  5. Cold air in heating mode. This problem is particularly concerning, as you expect to get warm air, but the house only gets colder. A stuck reversing valve is often the cause of a heat pump not heating. It’s also possible that the refrigerant charge is low and needs to be refilled. Our experts will analyze the situation and apply the right fix as soon as possible.

Turn to Us for DFW Heat Pump Repair

Heat pumps have unique features that are not included in a standard air conditioner. That’s why you need a technician with experience specifically working on this type of equipment.

At Air Patrol, we can solve any problem that comes up with your heat pump in Farmers Branch or Dallas. That’s what 23 years of HVAC experience will get you.

Common repairs include fixing broken reversing valves, repairing refrigerant leaks, replacing the defrost control board, and more. Give us a call now at 214.261.0034 to get started.

About Heat Pump Repairs

We’ll Help with Your Heat Pump Installation in Farmers Branch

Installing a new heat pump in Farmers Branch can make your home more comfortable and more efficient throughout the year. It’s also a great option for additions or garages.

This process starts by picking out the right size unit for your home’s needs. We’ll do the calculations and recommend the perfect Carrier model. The installation itself takes only a day in most cases. Our team will do everything from running refrigerant lines to placing the outdoor unit and making electrical connections.

Our Farmers Branch heat pump specialists will thoroughly test the system to confirm proper operation.

Explore Heat Pump Installation

Farmers Branch Heat Pump Conversion

Do you have an air conditioner that you would like to replace with a heat pump? It’s easy to make the conversion when the Air Patrol team is on your side. We’ll carefully remove the old air conditioner and connect the new unit to your existing ductwork. Any upgrades that are needed to the electrical panel will be completed by a licensed electrician, as well. It typically takes only a single day to replace your aging air conditioner with a heat pump unit that will keep you comfortable for all 12 months of the year.

Convert to a Heat Pump

Replace Your Heat Pump with Air Patrol

With proper care, you can get 20 years of reliable performance out of a heat pump in the Farmers Branch area. If you don’t keep up with maintenance, that lifespan may be closer to 10 years. If you have noticed that your heat pump isn’t performing well, or if repairs are becoming more common, replacement is your best bet. We’ll help you pick out a new, energy-efficient model that will deliver great results for decades to come. Reach out at 214.261.0034 now to learn more about our heat pump replacement process in Farmers Branch.

Leave Replacement to the Air Patrol

Heat Pump Maintenance is Vital

The single best thing you can do for your heat pump in Farmers Branch is to keep it maintained.

Ideally, that means scheduling two service visits per year, one in the spring and one in the fall. Our service visits take care of all critical components of the heat pump, including the outdoor coil, refrigerant levels, and reversing valve. We’ll lubricate the moving parts, inspect electrical conditions, and flag anything that might be a sign of upcoming trouble.

Maintenance visits are an affordable way to protect the investment you’ve made in a heat pump, so schedule yours today.

Keep Your Heat Pump Going Strong

Why Do So Many Homeowners in Farmers Branch Love Heat Pumps?

Heat pumps are everywhere in Farmers Branch, Dallas, and Carrollton. What is it about this type of HVAC equipment that makes it so popular in Texas? Let’s look at a few of the key selling points:

  • Consistent comfort all year long. Simply set your thermostat to your desired indoor temperature and let the heat pump take it from there. A heat pump provides the easiest way to keep your house exactly where you want it.
  • Lower energy bills. Heat pumps are efficient because they move heat from one place to another, rather than creating it. Moving heat takes less energy than making it by burning fuel. This is an extremely efficient way to approach the problem of indoor temperature control.
  • Environmentally friendly. Along the same lines, since you are using less energy, you are having less of an impact on the environment. You and your family get to stay completely comfortable while not depleting additional natural resources.
  • Perfect for Texas. The combination of hot summers and mild winters makes Dallas County a perfect fit for a heat pump. You’ll get excellent AC performance in hot weather, and the heat pump will function as a heater to take the slight chill out of winter nights.
Photo of a family smiling in Farmers Branch because they got a heat pump from Air Patrol

Our Simple Heat Pump Service Process

So, you’ve decided that you need some type of heat pump service at your home in Farmers Branch. What comes next? Our HVAC company’s process will take you from start to finish in a predictable, stress-free manner.

Contact us

This is where it all starts. You can give us a call at 214.261.0034 or fill out the form here on our site to request an appointment. When you reach out, we’ll gather basic information about your situation so we can plan the next steps.

Schedule an appointment

If your heat pump needs emergency repairs, we may be able to respond the same day that you call. If not, we’ll work with you to find a time in our upcoming schedule that works for your needs.

Diagnosis and discussion

For a repair job, we’ll inspect the heat pump and determine what is required to fix your issue. If you decide you are interested in an installation or replacement, we’ll examine your property and provide a quote for that project.

We complete the work

Once a decision has been made, our technicians will complete the project at the agreed-upon time. During the process, we take great care to protect your property by covering floors and furniture, as necessary. Most heat pump projects can be finished in a single day.

Testing and education

To wrap up, we’ll fully test the system to make sure it is working as expected. If we have installed new equipment, our technician will show you how it works and answer any questions you have about the heat pump. You can also expect us to follow up a few days later just to make sure things are still going well.

Schedule an Appointment Today

The great thing about a heat pump is that it can serve you throughout the year. That also means that your heat pump needs TLC before heating and cooling seasons begin, since it doesn’t get an off-season. Whether you need an urgent repair, a replacement heat pump, or some preventive maintenance, a quick call to 214.261.0034 should be your first step.

We are proud to have served customers throughout Farmers Branch and Dallas for more than two decades. In that time, we’ve earned many great reviews and have repaired and installed countless heat pumps. If you’ve been searching for a residential heat pump service in Dallas that can be trusted with every project, look no further than Air Patrol Air Conditioning.

Frequently Asked Questions

How much does heat pump service cost in Farmers Branch?

The cost of heat pump service depends on what our technicians will be doing for your system. A maintenance visit typically costs $100 - $200 and will prepare your heat pump for the season ahead. Repairs can be more expensive, although simple heat pump repairs often cost less than $300. This can include things like thermostat issues or replacing a capacitor. More serious repairs will be more expensive, including replacing the reversing valve, which can run $400 - $800. If the compressor on your heat pump needs to be replaced, expect to spend at least $1,500 on that job, if not more. There are never any surprises when you work with Air Patrol, so contact us now to request an honest, upfront quote.

Should I repair or replace my aging heat pump?

The two key factors here are the age of the heat pump and the cost of the necessary repairs. For a relatively new heat pump (less than a few years old), repairs of $1,000 or less usually make sense. However, you’ll want to lean more toward replacement on an older heat pump, unless the repairs are inexpensive ($300 or less). Our Farmers Branch team will help you do the math and determine if repair or replacement is the better financial decision.

What are the major parts of a heat pump?

A few main components work together to provide heating and cooling from a heat pump. The heart of the system is the compressor. It’s responsible for circulating refrigerant between the indoor and outdoor units. The outdoor coil is another key part, as it allows the heat pump to release heat when in cooling mode or collect heat energy in heating mode. Also, all heat pumps need a reversing valve, which is what enables the unit to switch between heating and cooling modes seamlessly.

How often should I have my heat pump serviced?

Servicing your heat pump twice per year is the best strategy. Since heat pumps run all year long, it’s best to have them serviced both in the spring and the fall. That way, the unit will always be ready to keep your home in Farmers Branch comfortable, whether it’s in heating or cooling mode. Ongoing maintenance is an affordable way to protect your investment and get the best possible performance out of the heat pump.

Can a heat pump really warm my home when it’s cold in Farmers Branch?

There is always at least some heat energy available outdoors that can be extracted by a heat pump. Even on a cold day, the heat pump will be able to pull some heat energy from the outside air and bring it into your home. Of course, less and less heat energy is available as the temperatures continue to drop, so you may need a supplemental source of heat to keep your house comfortable. The Air Patrol team can help you establish an HVAC system that properly serves your needs throughout the entire year.

Why is ice forming on my heat pump during the winter?

It’s normal for a thin layer of frost to develop while the heat pump is in heating mode. Every 30-90 minutes, the unit should run a defrost cycle to eliminate that frost. If you notice that the frost persists for longer, the defrost cycle may not be working. Don’t be tempted to chip the ice off yourself, as that can damage the fins of the coil. Instead, call 214.261.0034 for an appointment, and we’ll determine the underlying cause of the problem.

What brands of heat pumps can you service?

We can service all major heat pump brands on the market. Our team has experience with Trane, Lennox, Rheem, Ruud, Goodman, American Standard, York, Coleman, Bryant, and Mitsubishi, among many others. Also, we are a Carrier Factory Authorized Dealer. That means we can install new Carrier heat pumps in addition to repairing old ones.

How long will it take to have a new heat pump installed?

A typical heat pump installation project in Dallas will be completed in 1-2 days. If we are replacing your old heat pump with a new one, the job is likely to take only a single day. When an installation requires electrical upgrades or ductwork modification, the second day may be required. You’ll be provided with an estimated timeline along with a quote upfront so you know what to expect. Call us now at 214.261.0034 to learn more.